Thank you for understanding that there may be longer than usual waiting times when you call us.

Annual statements

Find out when you can expect your 2019-20 annual statement.

Coronavirus update

We know the situation is evolving day-by-day and we are doing our best to respond to all enquiries quickly.

If your enquiry is about early release of your super due to coronavirus (COVID-19), please apply through the ATO via myGov. After the ATO notifies us your application has been approved, we aim to process your payment within 5 business days. However, this time may increase if we need further information.

Learn more about what COVID-19 might mean for your super.

QSuper contact details

Phone

1300 360 750

Mon to Fri 8.00am – 6.00pm AEST


+61 7 3239 1004 (international)


Language assistance

Email

You can contact us any time using our online enquiry form, and we'll reply by email.


Contact us online

Postal address

QSuper Member Services
GPO Box 200
Brisbane QLD 4001


Fax 1300 241 602
+61 7 3239 1111 (international)

Member Centre addresses and opening hours

Brisbane - George Street

63 George Street


Temporarily closed

Brisbane - Eagle St

70 Eagle Street (Central Plaza 3)


Mon to Fri 8.30am – 5.00pm

Sunshine Coast University Hospital

Ground Floor, Main Hospital Building
6 Doherty Street, Birtinya


Mon to Fri 7.30am – 4.00pm

Update on our Member Centres: Our Brisbane - Eagle Street and Sunshine Coast University Hospital Member Centres are now open. Brisbane - George Street remains temporarily closed.


Employer contact details

Contact our Employer Solutions and Support team.

Complaints and enquiries

If you have a formal enquiry or complaint, we want to know about it as soon as possible, so please let us know.

If you are having trouble viewing our website, please check our supported web browsers.


Contact QInvest to book a financial advice appointment

Change in advice services
From Monday, 6 July 2020, QInvest will no longer be taking new appointments for comprehensive advice.
Please be assured that if you're an Ongoing Service client, there will be no change to the service we'll provide you through to the end of your existing agreement.

For financial advice about your QSuper account, please book an appointment or call us on 1800 643 893.


Phone

1800 643 893
Mon to Fri 8.00am - 6.00pm AEST

+61 7 3008 8100 (international)

Online

qinvest.com.au