Protect yourself online
Here are some essential steps to protect your privacy and access to your account.
Use a password that’s easy to remember, but difficult for others to guess. It should be at least 8 characters long, a mix of numbers and letters, and not based on personal information that others may be able to identify.
Use of public internet locations
Be careful when you use public internet facilities (like internet cafes or libraries). They may contain viruses or software designed to capture your username and passwords.
Avoiding email fraud
You’ve probably heard about email scams targeting financial services websites. If you get an unsolicited email ‘from us’ that asks for the personal details of your account, please let us know.
Never reply to or click on a link in an email that you’re suspicious of. Only ever log in to Member Online from our website.
Keep your computer and software up-to-date
It’s important to keep your smartphone, tablet, computer, software and apps updated to protect your personal details.