We take your privacy seriously

At QSuper, we respect your rights and take protecting your privacy very seriously. As part of our commitment to protect your personal information to the highest standard, we have practices in place that we strictly follow when we collect, use, disclose and store your personal information.

We comply with the Information Privacy Principles in the Information Privacy Act 2009 (Qld), and QInvest Limited and QInsure Limited are required to comply with the Australian Privacy Principles in the Privacy Act 1988 (Cth) for certain activities they perform.

You’ll find more information about our privacy practices in the Privacy factsheet and the Privacy policy for job applicants.

Disclosure of personal information overseas

Some service providers to whom we disclose and/or transfer personal information may be located or have operations overseas. These locations include but are not limited to:

  • United States of America
  • United Kingdom
  • Ireland
  • the Netherlands
  • France
  • Canada
  • New Zealand
  • Malaysia
  • Singapore
  • Hong Kong
  • India
  • the Phillipines.


Cookies are small text files that may be stored on your computer when you access our websites.

Most internet browsers allow you to accept or block cookies, but if you block cookies, you may not be able to use some of the features on our websites.

When you use our websites, you consent to the use of cookies as explained below. Those cookies collect information on how you use our websites.

We use cookies to make our websites easier to use and to store your user preferences.

To improve our website layout, content and services, and to deliver targeted advertising, we use third party cookies. These cookies collect information about how our websites are accessed and used. This data is stored on a third party server, which may be located offshore.

To opt out of cookies, you need to change your website browser settings, which will allow you to block all cookies or individual cookies from QSuper and third party advertisers.

More information is available at the About Cookies website, aboutcookies.org

Use of Member Online

Member Online enables QSuper members to manage their super online. If you register to use Member Online, there are Terms and Conditions that apply which include terms and conditions relating to privacy and security.