Our fees are among the lowest in the country
Our Income account won Money magazine's Best Balanced Pension Product for 2020.
Can't find what you're looking for? Here are some of the most frequently asked questions by our members.
While QSuper was originally started to help Queensland Government employees reach their retirement goals, our membership is now open to everyone. This means that regardless of whether you work in the private or public sector, you can join QSuper and access the many benefits that come from being with one of Australia's largest super funds.
Why QSuper? Find out why more than half a million Australians have joined us.
To check if your employer is contributing to QSuper, log in to Member Online and check your transaction history. Keep in mind that different employers may make contributions at different times. Some employers pay every three months, while others choose to make contributions more often.
You can change your address through Member Online by logging in and editing your details in 'Your Profile'.
If you’re currently employed by the Queensland Government, you should also let your payroll office know about your new address. Each fortnight, your payroll details are sent to us, and they may overwrite the changes you make on our website.
To register for Member Online, you’ll need your client number, which you’ll find on your annual statement. You'll also need to enter some personal information, which should match the information we have on record.
If you have any trouble registering, please give us a call.
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You can update your reversionary beneficiary or start the binding death benefit nomination process by logging in to Member Online.
More information about who you can nominate to receive your super.
If your account balance is less than $6,000 and we have not received any money for crediting to your account in the last 13 months, your account may be transferred to the Australian Taxation Office (ATO). Learn more about ATO-held super.
One of the ways you can prevent your super from being transferred is by consolidating your super accounts with Member Online or submitting this form to us from the ATO.
Yes, you can take your QSuper account with you to your new job. More information about changing jobs.
Download QSuper's Statement of Compliance (pdf).
It’s important that you keep track of the ongoing total of your before-tax and after-tax contributions each financial year, to make sure you do not go over the contribution caps.
The easiest way to check your contributions to QSuper is through Member Online.
QSuper provides a range of investment options that are tailored to your needs. If you haven't made an investment choice, your money will be invested in Lifetime (if you have an Accumulation account), or Balanced (if you have an Income account).
To find out what you're currently invested in, visit Member Online.
It's a good idea to understand the different investment options that QSuper offer before you decide to make changes to your investments and getting some personal guidance can help.
To make a switch, log in to Member Online.
Log in to Member Online to change your insurance.
You can also use our insurance needs calculator and insurance premium estimator to determine how much insurance you might need and how much it will cost.
Call us on 1300 360 750 or send us an email and we’ll be happy to help.
1. QInvest Limited (ABN 35 063 511 580, AFSL and Australian Credit Licence number 238274) is ultimately owned by the QSuper Board (ABN 32 125 059 006) as trustee for the QSuper Fund (ABN 60 905 115 063). It’s a separate legal entity, responsible for the financial services and credit services it provides.
2. The circumstances where we will not be able to contribute towards the cost of advice include where: (i) you have more than two advice appointments in a financial year; (ii) the advice does not relate to your QSuper benefit; (iii) you require assistance with implementing your advice or require periodic reviews; or you have recurring advice needs.