• Personal
  • Employers
  • Advisers
  • Calculators & forms
  • News Hub
  • Contact us
QSuper QSuper
  • Products
    • Why QSuper
      • Awaken your super with Australian Retirement Trust
    • Can I join QSuper
    • Investment options
    • Fees
    • Financial advice
    • Compare us
    • Insurance
    • Account types
      • Accumulation account
      • Transition to Retirement Income account
      • Retirement Income account
      • Lifetime Pension
      Why QSuper?

      A focus on long-term performance

      More reasons to feel good
  • Super
    • Grow your super
      • Salary sacrifice
      • Super co-contribution
      • Voluntary contributions
      • Spouse contributions
      • Contribution caps
      • Tax deductions
    • Self-Managed Super Funds (SMSFs)
    • Consolidate your super
    • Find your lost super
    • Changing jobs
    • Nominate beneficiaries
    • Early access
      • Claim a death benefit
    • Seminars and education
  • Retirement
    • Why retire with QSuper
    • Retirement accounts
      • Transition to Retirement Income account
      • Retirement Income account
      • Lifetime Pension
    • Retirement planning
      • Make your super last in retirement
      • The Age Pension and Super
    • How much super do you need to retire
    • Access your super
      • When can you access your super
      • Proof of identity
      • Withdraw your super
    • Seminars and education
      Award-winning

      Our Lifetime Pension won Canstar's Innovation Excellence Award 2023

      Find out more
  • Investments
    • Investment options
      • Lifetime
      • Diversified and asset class
    • Performance
      • Overview
      • Graphs
      • Unit prices
    • Online investment advice
    • Change your investment options
    • How QSuper invests
    • Investing your super
  • Insurance
    • Insurance options
      • Income protection
      • Total & permanent disability cover
      • Death cover
    • How much insurance cover do you need
    • Change or cancel your insurance
    • Make an insurance claim
      • Death benefit claims
  • Advice
  • Calculators & forms
  • News Hub
  • Contact us
Join
  • Call
Join Log In - Open navigation
Member Online

Forgot username?
Forgot password?
Register
 
Upcoming outage

We're performing system maintenance from Saturday 14th at 9pm to Sunday 15th at 9am (AEST). Certain online services may be unavailable during this time. Thanks for your ongoing patience.

Navigation

QSuper
  • Personal
  • Employers
  • Advisers
  • Search
  • Join Log In
  • Products Expand
    • Why QSuper Expand
      • Awaken your super with Australian Retirement Trust
    • Can I join QSuper
    • Investment options
    • Insurance
    • Fees
    • Financial advice
    • Account types Expand
      • Accumulation account
      • Transition to Retirement Income account
      • Retirement Income account
      • Lifetime Pension
    • Compare us
  • Super Expand
    • Consolidate your super
    • Grow your super Expand
      • Salary sacrifice
      • Super co-contribution
      • Voluntary contributions
      • Spouse contributions
      • Contribution caps
      • Tax deductions
    • Find your lost super
    • Changing jobs
    • Nominate beneficiaries
    • Early access Expand
      • Claim a death benefit
    • Seminars and education
    • Self-Managed Super Funds (SMSFs)
  • Retirement Expand
    • Why retire with QSuper
    • Retirement accounts Expand
      • Transition to Retirement Income account
      • Retirement Income account
      • Lifetime Pension
    • How much super do you need to retire
    • Retirement planning Expand
      • Make your super last in retirement
      • The Age Pension and Super
    • Access your super Expand
      • When can you access your super
      • Proof of identity
      • Withdraw your super
    • Seminars and education
  • Investments Expand
    • Performance Expand
      • Overview
      • Graphs
      • Unit prices
    • Investment options Expand
      • Lifetime
      • Diversified and asset class
    • Online investment advice
    • Change your investment options
    • How QSuper invests
    • Investing your super
  • Insurance Expand
    • Insurance options Expand
      • Income protection
      • Total & permanent disability cover
      • Death cover
    • How much insurance cover do you need
    • Change or cancel your insurance
    • Make an insurance claim Expand
      • Death benefit claims
  • Advice
  • Your account Expand
    • Super Expand
      • Transactions
      • Statements and History
      • Consolidate
      • Add to Super in Retriement
      • Investments
      • Performance
      • Financial Advice
      • Insurance
    • Profile Expand
      • Personal details
      • Security
      • Authorities
      • Employer
      • Beneficiaries
    • More Expand
      • Contact us
  • Calculators & forms Expand
    • Superannuation & Retirement Calculators Expand
      • Super and retirement planning calculators
      • Retirement planning
      • Insurance
      • Maximise your super
      • Savings
      • Investing
    • Forms Expand
      • All
      • Forms for claims, withdrawals, and transfers out
      • Forms for deposits, contributions and transfers in
      • Insurance forms
      • Investments
      • Transfer
      • Other forms
    • Publications Expand
      • PDS
      • Guides
      • Annual reports
      • Factsheets
      • Other publications
      • Target Market Determination
  • News Hub Expand
    • Category Expand
      • News
      • Superannuation
      • Retirement
      • Finances
      • Investments
      • Community
      • Wellbeing
      • Employer
  • Contact us Expand
    • Email QSuper
    • Language assistance
    • Browser support
    • Formal enquiries and complaints
    • FAQs – Frequently Asked Questions

News Hub

All Articles News Superannuation Retirement Finances Investments Community Wellbeing
News Hub News

How to protect yourself against financial abuse

News
03 May 2022 4 min read

Domestic and family violence isn’t always physical. There are many different forms, including financial abuse, used to control a person and their actions.

How to protect yourself against financial abuse

A new report by Deloitte on behalf of the Commonwealth Bank has revealed the extent of financial abuse in Australia, estimating that more than 600,000 people experienced financial abuse in 2020, affecting one in 30 women and one in 50 men.1

The research found that in 2020 alone, victim-survivors lost $5.7 billion to actions such as:

  • Having their income withheld by a partner
  • Being prevented from working
  • Having their partner not contribute to household expenses.

The report estimates that these costs are also likely to be underestimated.

What is financial abuse? Show content

Financial abuse does not discriminate. It can be carried out against anyone, no matter how old someone is, how much money they have, or how educated they are.

Financial abuse occurs when someone takes away access to money, manipulates a person’s financial decisions, or uses their money without consent.

It is a form of coercive control that generally involves influence and intimidation to make a victim scared, isolated and dependent on the abuser.

What are the warning signs of financial abuse? Show content

Australian Retirement Trust’s Financial Crimes Officer Rebecca Mallett says financial abuse can be hard to identify.

“It’s difficult to define financial abuse as it is a form of coercive control that can be subtle and innocuous,” Ms Mallett said. “Often people have no idea that it is going on until much later, or sadly when it is too late.”

The Australian Securities and Investments Commission’s MoneySmart service lists signs that may indicate someone may be in a financially abusive relationship2 which includes someone who:

  • Controls access to your bank accounts, credit cards or other money, or uses them without consent
  • Makes you ask permission to spend your own money
  • Hurts or punishes you if you don’t give them money
  • Forces or pressures you to sign documents you don’t understand
  • Takes out loans or withdraws your money, including superannuation, without your permission
  • Takes out debts in your name or pressures you to sign up for loans and credit cards
  • Makes you feel stupid or that you can’t be trusted with money.

How to reduce your risk of financial abuse Show content

If you are in a violent or controlling relationship, it is important, if you can, to have an exit strategy and money that your partner cannot access. There are things you can do to protect your finances, including:

  • Check your credit report
  • Keep important documents in a safe place
  • Check in on your finances regularly
  • Never sign something you don't understand
  • Seek independent and confidential financial or legal advice.

How to protect your super against financial abuse Show content

As a financial crimes officer, Ms Mallett works to guard members’ superannuation accounts against fraudulent behaviour.

In some financial abuse cases, she said, partners are being coerced into accessing superannuation early.

Ms Mallett said there are measures you can take to keep your finances such as superannuation, safe, which include:

  • Adding additional levels of security over your super
  • Putting extra security questions, or a password, over your account/s, so that somebody must answer specific questions about you, before they are allowed to get into your account
  • Contacting your superannuation fund straight away if you notice any unusual activity.

“Pay attention to what you should know,” Ms Mallett said. “If your fund sends you a message, get in contact with them immediately. But don’t respond to the number that might be in a text message; call them on the detail that you know or look up the number on the website.”

How to help someone if you think they are being financially abused Show content

It often takes someone outside the relationship to identify that financial abuse occurs, Ms Mallett said.

“As victims are not physically harmed, they don’t think that their partner manipulating or controlling their money is abuse,” she said. “But when it starts to impact a person negatively, it is often a loved one who will tweak to the coercive behaviour.”

What to do if you think someone you know is being financially abused Show content

  • Talk to the person you’re worried about and let them know your concerns.
  • Offer help. If the person doesn’t want help, don’t give up. It can be difficult for anyone to leave an abusive situation, especially if it involves family members.
  • Please keep checking in on them and continue to offer your support.

We’re committed to ending domestic and family violence

We take an active role in the stand against domestic and family violence (DFV), and will this year again support the Darkness to Daylight Challenge to raise awareness and support DFV prevention.

We also support other DFV services via community partnerships with DVConnect and RizeUp Australia. This includes funding 4,000 crisis calls each year.

Heart

What you can do

If you feel you’re in a financial abuse situation, or if you believe someone you know is affected, there are many strategies available. It’s best to speak with an organisation like DVConnect who can offer the support and assistance needed.

You can call the DVConnect hotlines on

1800 811 811 for women

1800 600 636 for men


1. Research conducted by Deloitte on behalf of the Commonwealth Bank, commbank.com.au/articles/newsroom/2022/02/next-chapter-commitment
2. ASIC, MoneySmart, Financial abuse: signs of a financially abusive person, accessed 21 April 2022, at moneysmart.gov.au/financial-abuse

This content is provided for information purposes only, and the opinions expressed are theirs alone and should not be taken as financial product advice. No responsibility is taken for the accuracy of any of the information supplied and you should seek advice for your circumstances.

Related Content
banner QSuper talks taking control of your financial future at WOW Longreach
31 Mar 5 MIN READ

QSuper headed to Longreach to give a superannuation seminar at the Women of the World (WOW) Longreach festival to coincide with International Women’s Day in March.

Read more
IF YOU ENJOYED THIS ARTICLE, YOU MIGHT ALSO LIKE...
banner QSuper talks taking control of your financial future at WOW Longreach
31 Mar 5 MIN READ

QSuper headed to Longreach to give a superannuation seminar at the Women of the World (WOW) Longreach festival to coincide with International Women’s Day in March.

Read more
Woman reading letter When to expect your annual statement
08 Apr 2 MIN READ

Dates to expect your QSuper statement

Read more
Superannuation
DV connect It starts with education
01 May 5 MIN READ

QSuper speaks with DV Connect

Read more
News
Financial Banner2 Helping Australians with financial literacy
07 Apr 5 MIN READ

Helping Australians learn how to manage their money

Read more
Community Finance
All Articles News Superannuation Retirement Finances Investments Community Wellbeing
  • Our products
    • Why QSuper?
    • Investment options
    • Fees
    • Insurance
    • Financial advice
  • Super & retirement
    • How much do you need?
    • Grow your super
    • Consolidate
    • Changing jobs
    • Seminars
    • Access your super
  • Investments
    • Performance
    • Unit prices
    • Graphs
  • Calculators & Forms
    • Calculators
    • Forms
    • Publications
    • PDSs
    • TMDs
    • Member Outcomes Assessment
  • Contact us
    • 1300 360 750
      Mon-Fri 8.00am to 6.00pm AEST
  • About us 
  • Careers 
  • Sitemap 
  • Privacy 
  • Security 
  • Disclaimer 
  • Terms and conditions 
  • Disclosure 
  • MySuper product dashboard 
We're part of Australian Retirement Trust
2020 awards
Facebook LinkedIn YouTube

The information on this website contains general information only. It doesn’t consider your personal objectives, financial situation, or needs. Before making any decisions about QSuper, you should read the relevant Product Disclosure Statement (PDS) and Target Market Determinations (TMD) to consider whether the product is right for you.