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FAQs for members with more than one account

28 February 2022 5 min read

A new era in our long history has begun, with the official merger of QSuper and Sunsuper to create Australian Retirement Trust - one of the nation’s largest super funds. Some QSuper members have both a QSuper account and a Sunsuper account. If that sounds like you, here’s some information to know.

Australian Retirement Trust is proud to take care of over $200 billion in retirement savings for more than two million members.

QSuper continues as part of Australian Retirement Trust, and our members remain at the heart of all we do - as they have for over 100 years.

Australian Retirement Trust logo

Following the merger of QSuper and Sunsuper to create Australian Retirement Trust, you may have more than one accumulation account with us.

We have created a web page that outlines the most important things you need think about if you have more than one account.

Below are some additional FAQs.

What if I have both a QSuper and a Sunsuper account? What if I have both a QSuper and a Sunsuper account?

If you had both a QSuper and Sunsuper account when we merged, you’ll continue to have separate accounts.

Your accounts will not be automatically combined. This aims to ensure you do not lose any benefits (for example, insurance) you have with either fund.

Please note: when we merged, Sunsuper Super-savings accounts became Australian Retirement Trust Super Savings accounts.

If I have two accounts does this mean I’m paying double fees and insurance premiums?If I have two accounts does this mean I’m paying double fees and insurance premiums?

If you have both a QSuper and Sunsuper account, you may be paying fees and insurance premiums on both accounts.

How and when can I combine my two accounts into one? How and when can I combine my two accounts into one?

We have created a web page that outlines the most important things you need think about if you have more than one account, as well as instructions on how to combine your accounts if you want to.

I want to keep both accounts as I intentionally have insurance cover on both accounts. What happens now? I want to keep both accounts as I intentionally have insurance cover on both accounts. What happens now?

If you choose not to consolidate your accounts and have insurance cover on more than one account, in the event of a claim, you or your beneficiaries may be eligible to receive a death and/or TPD benefit on more than one account. However, if you have income protection cover with more than one account, you may not be able to receive a benefit from both at the same time, or the amount you can receive could be reduced. Refer to the QSuper Accumulation Account Insurance Guide at qsuper.qld.gov.au/guides and Super Savings Insurance Guide at australianretirementtrust.com.au/pds for more information.

Does my third-party authority and/or binding death benefit nomination on my Sunsuper account now apply to my QSuper account? Does my third-party authority and/or binding death benefit nomination on my Sunsuper account now apply to my QSuper account?

No. Death benefit nominations and third-party authorities will continue to only apply to the account they applied to prior to the merger and won’t be carried across to other accounts. You can update your death benefit nomination or third-party authority on your QSuper account by completing the relevant form on our website.

Am I eligible for the Retirement Bonus? Am I eligible for the Retirement Bonus?

There will be no change to your eligibility for the Retirement Bonus as a result of the merger. You can estimate your Retirement Bonus in Member Online.

While your eligibility for the Retirement Bonus won’t change as a result of the merger, it is important to note that if, after the merger, you move your super to an Australian Retirement Trust Super Savings Account, any estimated Retirement Bonus you may have been eligible for won’t be transferred.

What if I close my QSuper account? What if I close my QSuper account?

If you no longer have an open QSuper account, you will need to meet certain eligibility conditions if you want to open a QSuper account in the future. Refer to the QSuper Product Disclosure Statement for Accumulation Account available at qsuper.qld.gov.au/pds for further information.

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For more information

For more information about the merger and answers to frequently asked questions, visit our information hub

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The information on this website contains general information only. It doesn’t consider your personal objectives, financial situation, or needs. Before making any decisions about QSuper, you should read the relevant Product Disclosure Statement (PDS) and Target Market Determinations (TMD) to consider whether the product is right for you.