• Personal
  • Employers
  • Advisers
  • Calculators & forms
  • News Hub
  • Contact us
QSuper QSuper
  • Products
    • Why QSuper
    • Can I join QSuper
    • Investment options
    • Fees
    • Financial advice
    • Compare us
    • Insurance
    • Account types
      • Accumulation account
      • Transition to Retirement Income account
      • Retirement Income account
      • Lifetime Pension
      Why QSuper?

      A focus on long-term performance

      More reasons to feel good
  • Super
    • Grow your super
      • Salary sacrifice
      • Super co-contribution
      • Voluntary contributions
      • Spouse contributions
      • Contribution caps
      • Tax deductions
    • Self-Managed Super Funds (SMSFs)
    • Consolidate your super
    • Find your lost super
    • Changing jobs
    • Nominate beneficiaries
    • Early access
      • Claim a death benefit
    • Seminars and education
  • Retirement
    • Why retire with QSuper
    • Retirement accounts
      • Transition to Retirement Income account
      • Retirement Income account
      • Lifetime Pension
    • Retirement planning
      • Make your super last in retirement
      • The Age Pension and Super
    • How much super do you need to retire
    • Access your super
      • When can you access your super
      • Proof of identity
      • Withdraw your super
    • Seminars and education
      Award-winning

      Our Lifetime Pension won Canstar's Innovation Excellence Award 2023

      Find out more
  • Investments
    • Investment options
      • Lifetime
      • Diversified and asset class
    • Performance
      • Overview
      • Graphs
      • Unit prices
    • Online investment advice
    • Change your investment options
    • How QSuper invests
    • Investing your super
  • Insurance
    • Insurance options
      • Income protection
      • Total & permanent disability cover
      • Death cover
    • How much insurance cover do you need
    • Change or cancel your insurance
    • Make an insurance claim
      • Death benefit claims
  • Advice
  • Calculators & forms
  • News Hub
  • Contact us
Join
  • Call
Join Log In - Open navigation
Member Online
Currently unavailable

Due to required maintenance, Member Online will be unavailable from 9:00 pm, Friday 9th May until 12:00 pm, Saturday 10th May. We apologise for any inconvenience.

Navigation

QSuper
  • Personal
  • Employers
  • Advisers
  • Search
  • Join Log In
  • Products Expand
    • Why QSuper
    • Can I join QSuper
    • Investment options
    • Insurance
    • Fees
    • Financial advice
    • Account types Expand
      • Accumulation account
      • Transition to Retirement Income account
      • Retirement Income account
      • Lifetime Pension
    • Compare us
  • Super Expand
    • Consolidate your super
    • Grow your super Expand
      • Salary sacrifice
      • Super co-contribution
      • Voluntary contributions
      • Spouse contributions
      • Contribution caps
      • Tax deductions
    • Find your lost super
    • Changing jobs
    • Nominate beneficiaries
    • Early access Expand
      • Claim a death benefit
    • Seminars and education
    • Self-Managed Super Funds (SMSFs)
  • Retirement Expand
    • Why retire with QSuper
    • Retirement accounts Expand
      • Transition to Retirement Income account
      • Retirement Income account
      • Lifetime Pension
    • How much super do you need to retire
    • Retirement planning Expand
      • Make your super last in retirement
      • The Age Pension and Super
    • Access your super Expand
      • When can you access your super
      • Proof of identity
      • Withdraw your super
    • Seminars and education
  • Investments Expand
    • Performance Expand
      • Overview
      • Graphs
      • Unit prices
    • Investment options Expand
      • Lifetime
      • Diversified and asset class
    • Online investment advice
    • Change your investment options
    • How QSuper invests
    • Investing your super
  • Insurance Expand
    • Insurance options Expand
      • Income protection
      • Total & permanent disability cover
      • Death cover
    • How much insurance cover do you need
    • Change or cancel your insurance
    • Make an insurance claim Expand
      • Death benefit claims
  • Advice
  • Your account Expand
    • Super Expand
      • Transactions
      • Statements and History
      • Consolidate
      • Add to Super in Retriement
      • Investments
      • Performance
      • Financial Advice
      • Insurance
    • Profile Expand
      • Personal details
      • Security
      • Authorities
      • Employer
      • Beneficiaries
    • More Expand
      • Contact us
  • Calculators & forms Expand
    • Superannuation & Retirement Calculators Expand
      • Super and retirement planning calculators
      • Retirement planning
      • Insurance
      • Maximise your super
      • Savings
      • Investing
    • Forms Expand
      • All
      • Forms for claims, withdrawals, and transfers out
      • Forms for deposits, contributions and transfers in
      • Insurance forms
      • Investments
      • Transfer
      • Other forms
    • Publications Expand
      • PDS
      • Guides
      • Annual reports
      • Factsheets
      • Other publications
      • Target Market Determination
  • News Hub Expand
    • Category Expand
      • News
      • Superannuation
      • Retirement
      • Finances
      • Investments
      • Community
      • Wellbeing
      • Employer
  • Contact us Expand
    • Email QSuper
    • Language assistance
    • Browser support
    • Formal enquiries and complaints
    • FAQs – Frequently Asked Questions

News Hub

All Articles News Superannuation Retirement Finances Investments Community Wellbeing
News Hub Superannuation

Consolidating your super can be quick and easy

Finance Superannuation
01 December 2023 5 min read

We aim to make it easy for you to search for lost or forgotten super and combine it¹ into one account through QSuper Member Online.

banner

According to Australian Tax Office (ATO) figures, there’s $16 billion held as lost or unclaimed superannuation in accounts across Australia.2 Some of it could be yours.

Who has lost or unclaimed super?3

If you have ever changed your name, address, job or lived overseas, you may have unintentionally lost track of some of your super.

Lost super is money that is held on your behalf when your super fund, your employer or the government can't find an account to deposit your super into.

The ATO says you may be reported as a ‘lost member’ if:

  • your super fund has not been able to contact you
  • your super fund has not received any contributions or rollover amounts for you in the past five years
  • your account was transferred from another fund as a lost member account and no new address has been found.

The ATO may be holding ‘unclaimed super’ money for you if you are:

  • a member 65 years old or older where a contribution has not been received within the past two years, and it has been at least five years since your last contact with the fund, and you are uncontactable
  • the intended recipient of a family law payment split, and the fund has been unable to complete the payment split
  • a deceased member where the fund has been unable to identify a beneficiary
  • a former temporary resident
  • have an inactive account with a balance less than $6,000
  • have a lost account that has been inactive for five years or more and the super fund has not had insufficient records to identify you as the owner of the account.

Super funds are required to report and pay unclaimed super money to the ATO twice a year.

Quickly and easily find your super

Finding your lost super can be key to helping you reach your retirement goals.

If you want to check if you have any lost or unclaimed super, we aim to make it quick and simple through Member Online.

Through Member Online, you can search for a full list of any super accounts you have with other super funds and any ATO-held super that may belong to you. There are no paper forms to sign or mail in.

Under security measures designed to protect your personal information, you will need to require personal identification, such as your driver’s licence or passport, to meet an identity check and complete the search.

The results of your search are private.

While we can search for your super funds and lost super automatically, we will never bring your funds over unless you ask us to.

If we find other super for you, you'll be given a choice to consolidate1 into your QSuper account.

Put your lost super to work

The sooner you find any lost super you may have, the sooner you may be able to get your money working harder for you.

Consolidating, or combining your super, including any lost super, means moving all of your super into one account. One super account means one set of fees. Before you consolidate your super, you should check with your other super funds about any fees or loss of insurance or other benefits. 

Benefits of consolidating your super into one account may include:

  • Paying fewer fees – having your super in one account could mean fewer fees
  • Reducing paperwork – one super account means one statement
  • Keeping track of your super – one super account may make your super easier to manage
  • Avoiding excess insurance premiums – one super account reduces your chance of paying multiple insurance premiums.
Click

Start your search

Look for lost or unclaimed super through Member Online.


1. Before you consolidate your super, please consider if withdrawing savings from your current fund/s could lock in a previous investment loss. You should also check with your other fund/s if you will lose access to benefits such as insurance or pension options, or if there are tax implications.
2. Media release, ATO, 27 February 2023, Check your myGov account for your share of $16 billion in lost and unclaimed super, at ato.gov.au
3. ATO, 29 November 2019, Searching for lost super, accessed 20 June 2022 at ato.gov.au

Related Content
woman using laptop Is now a good time to consolidate your super?
26 Jun 5 MIN READ

Consolidate your super quickly and easily

Read more
Superannuation
IF YOU ENJOYED THIS ARTICLE, YOU MIGHT ALSO LIKE...
woman using laptop Is now a good time to consolidate your super?
26 Jun 5 MIN READ

Consolidate your super quickly and easily

Read more
Superannuation
Grow your Super 5 actions you could take now to help grow your super
01 Dec 5 MIN READ

You could feel more in control of your future in 2022 with these 5 simple actions.

Read more
Finance Superannuation
Smiling male employee in a cafe How your super will be stapled to you
28 May 5 MIN READ

Stapling will be introduced on 1 November 2021, which means your super will follow you when you change jobs.

Read more
News Superannuation
Super changes Changes to super from 1 July 2025
07 May 4 MIN READ

There are a range of changes to your super from 1 July. Find out more about what it means for you.

Read more
Finance Investments Superannuation
All Articles News Superannuation Retirement Finances Investments Community Wellbeing
  • Our products
    • Why QSuper?
    • Investment options
    • Fees
    • Insurance
    • Financial advice
  • Super & retirement
    • How much do you need?
    • Grow your super
    • Consolidate
    • Changing jobs
    • Seminars
    • Access your super
  • Investments
    • Performance
    • Unit prices
    • Graphs
  • Calculators & Forms
    • Calculators
    • Forms
    • Publications
    • PDSs
    • TMDs
    • Member Outcomes Assessment
  • Contact us
    • 1300 360 750
      Mon-Fri 8.00am to 6.00pm AEST
  • About us 
  • Careers 
  • Sitemap 
  • Privacy 
  • Security 
  • Disclaimer 
  • Terms and conditions 
  • Disclosure 
  • MySuper product dashboard 
We're part of Australian Retirement Trust
2020 awards
Facebook LinkedIn YouTube

The information on this website contains general information only. It doesn’t consider your personal objectives, financial situation, or needs. Before making any decisions about QSuper, you should read the relevant Product Disclosure Statement (PDS) and Target Market Determinations (TMD) to consider whether the product is right for you.