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QSuper aims to make it easy for you to search for lost or forgotten super and combine it¹ into one account through Member Online.
According to the latest Australian Tax Office (ATO) figures, there’s $13.8 billion held as lost or unclaimed superannuation in accounts across Australia, with almost $2 billion in Queensland alone.2 Some of it could be yours.
If you have ever changed your name, address, job or lived overseas, you may have unintentionally lost track of some of your super.
Lost super is money that is held on your behalf when your super fund, your employer or the government can't find an account to deposit your super into.
The ATO says you may be reported as a ‘lost member’ if:
The ATO may be holding ‘unclaimed super’ money for you if you are:
Super funds are required to report and pay unclaimed super money to the ATO twice a year.
Finding your lost super can be key to helping you reach your retirement goals.
If you want to check if you have any lost or unclaimed super, QSuper aims to make it quick and simple through Member Online.
Through Member Online, you can search for a full list of any super accounts you have with other super funds and any ATO-held super that may belong to you. There are no paper forms to sign or mail in.
Under security measures designed to protect your personal information, you will need to require personal identification, such as your driver’s licence or passport, to meet an identity check and complete the search.
The results of your search are private.
While we can search for your super funds and lost super automatically, we will never bring your funds over unless you ask us to.
If we find other super for you, you'll be given a choice to consolidate1 into your QSuper account.
The sooner you find any lost super you may have, the sooner you may be able to get your money working harder for you.
Consolidating, or combining your super, including any lost super, means moving all of your super into one account. One super account means one set of fees. Before you consolidate your super, you should check with your other super funds about any fees or loss of insurance or other benefits. You should also consider any other individual circumstances at the time, while more information can be found here.
Benefits of consolidating your super into one account may include:
Look for lost or unclaimed super through Member Online.
1. Before you consolidate your super, please consider if withdrawing savings from your current fund/s could lock in a previous investment loss. You should also check with your other fund/s if you will lose access to benefits such as insurance or pension options, if the other fund/s will charge you exit penalties or fees, or if there are tax implications.
2. ATO, 18 March 2021, Lost and unclaimed super by postcode, accessed 26 August 2021 at ato.gov.au
3. ATO, Searching for lost super, ato.gov.au/Forms/Searching-for-lost-super/#Whocanhavelostsuper, accessed 14 September 2021.
Find any lost and unclaimed super that may be your money.
Consolidate your super quickly and easily
Take 5 simple actions to boost your super and help you feel more in control of your future this year
Stapling will be introduced on 1 November 2021, which means your super will follow you when you change jobs.