#1 fund for weathering market ups and downs3
SuperRatings' Pension of the Year three years in a row4
Due to required maintenance, QSuper Member Online will be unavailable from 9pm Friday, 22nd January to 9am Saturday, 23rd January 2021. We apologise for any inconvenience caused.
You may be able to withdraw your super if you have a terminal illness
You usually can't take out your super until you reach a certain age and retire, but you may be able to withdraw your super account balance, including any death insurance cover you have if you are terminally ill.
A terminal illness is a an illness or injury that is likely to result in your death within two years.
When you make a claim, we'll ask you to provide:
If you are terminally ill, you may be able to withdraw:
You can view your account balance and insurance cover in Member Online.
If you have been diagnosed with a terminal illness, we understand you'll have a lot to think about, so we aim to make the process of making a claim as simple as possible.
You (or someone else) can contact us to let us know about your situation.
We'll let you know what documents you'll need to provide and which forms to complete.
We'll help you through the claims process and answer any questions you may have.
For more information about how to make a claim, read our Claiming a Terminal Medical Condition Benefit factsheet (pdf).
If your claim is approved, you can withdraw money from your account tax-free within 24 months (2 years) of the date of your certificate. There are a few ways you can access your money if eligible:
If you have any questions or you'd like to get started with your claim for a terminal illness benefit, please let us know.
1. There are various circumstances when cover will end; refer to the Accumulation Account Insurance Guide (pdf).