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Successful employee onboarding is good for business. See what’s changing in how you can onboard new staff.
Personal interaction is key to the employee onboarding process. But new technology and more employees working remotely is creating a new era of virtual onboarding. Here’s how to make sure your organisation is keeping up.
Onboarding your new employees can be lengthy and costly.
Some estimates put the cost to business for onboarding a new team member at $150,000 – split across advertising, recruitment, training and lost productivity.1
Poor onboarding can have a negative impact on your business. Figures show up to 20% of staff turnover occurs within the first 45 days of employment.2
But a positive onboarding experience can have a significant impact on employee productivity, retention and safety.
Research shows that onboarding matters:3
As well as onboarding basics like documentation, compliance training and technology, you might like to add these three steps to your onboarding process:
Help new starters navigate your organisation's decision-making system. Connect new employees to people of influence within the business and share inside knowledge about how decisions get made.
Engaging with the big picture
Schedule an in-depth conversation about your new employee’s goals, their tasks and the role they play in achieving business outcomes. Clarifying work expectations, making sure you can get them what they need to do their work, explaining development opportunities and promoting positive co-worker relationships can all increase employee engagement.
Asking for feedback
You can evolve your onboarding process with insights from your new employee. Taking on feedback can also signal to new employees that your organisation aims to build a strong relationship with every individual, listen to its employees, and keep them engaged, motivated, and connected.
One of the main ways that onboarding is changing is through automation and the application of artificial intelligence (AI).4
Automated onboarding tools can create a seamless, structured onboarding process. This is especially useful for small and medium businesses that require robust, compliant yet nimble processes.
AI could help you with:
If you have any questions about the updates or super arrangements, please contact our Employer Solutions team
1 RMIT, 21 June 2023, Are your best people quitting in 2023? accessed 8 August 2023 at online.rmit.edu.au
2 Carucci, R, 3 December 2018, To Retain New Hires, Spend More Time Onboarding Them, Harvard Business Review at Department of Employment and Workplace Relations, accessed 8 August 2023 at dewr.gov.au
3 Society for Human Research Management, 19 January 2022, Onboarding at Startups – It Matters! Accessed 8 August 2023 at shrm.org
4 Ritz Eva, et al, Artificial Socialisation? How Artificial Intelligence Applications Can Shape A New Era of Employee Onboarding Practices, 2023, University of St Gallen, accessed 8 August 2023
How to successfully onboard your new employees
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