You must pay super to your employees at least 4 times a year to avoid government penalties. A simple solution for your super payments is using a clearing house like Employer Direct. Our free online portal is secure and government-compliant, helping you to meet all your super responsibilities.

What you can do with Employer Direct

When you use Employer Direct, you’re supported by our dedicated in-house team. We're ready to answer any questions.

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Pay super using direct debit, direct credit, or BPAY.®

View your full transaction history.

Comply with the ATO's payment and reporting standards.

Easily add new employees.

Access and update your employees' details at any time.

Reconcile payments and create a detailed audit trail.

How to pay super to employees

Once you know how much super to pay, you'll need to use a SuperStream-compliant electronic facility like Employer Direct to pay your employees' super.

Step 1 Check you have everything handy

You'll need the following employee details:

  • Super fund client number (also called membership number)
  • Name, address, and date of birth
  • Tax file number (TFN)
  • Payment amount and types (e.g. superannuation guarantee (SG), or salary sacrifice)
  • Date range for payment period.

Step 2 Log in or register

Any employer, big or small, can use Employer Direct to pay super to QSuper accounts. Employers with QSuper as their default super product can also use it to make contributions to any super fund.

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First time users will need to register for access:

If QSuper is your default super product

Contact us

If you use a different default super fund and want to make payments to QSuper accounts

Register now

Step 3 Pay super contributions

After you've set up your Employer Direct account and logged in, you can submit your contributions from the dashboard.

Download the Employer Direct User Guide (pdf) for more information or check our other payment guides.

How to pay to QSuper accounts using a different clearing house

We accept payments from any SuperStream-compliant clearing house.

You will need the following details:

SG contributions you make for your employees are tax-deductible.

Added extras for QSuper employers

Employers with QSuper as their default super product enjoy extra features and support for Employer Direct.

On-site training

Get on-site training for your team. Contact us to book a time.

Save on time

Save time by paying contributions to multiple funds in one easy payment.

Meet your requirements

Meet your Single Touch Payroll (STP) requirements.

Super support for your business

QSuper is part of Australian Retirement Trust (ART), one of Australia's largest super funds. If QSuper isn't already your default super product, you can partner with ART to get the right tools and support for you.

Find out more

Have a question about making super payments?

Below are some of the common questions we get asked.

If you don't pay super contributions on time and to the right fund, you'll have to pay the superannuation guarantee charge (SGC). This is an extra payment on top of your employee contributions and isn't tax-deductible.

You'll also need to submit an SGC statement to the ATO.

There are additional charges if you continue to miss payments, so it's a good idea to keep track of the payment deadlines for super contributions.

A clearing house is an electronic payment facility that lets you make super contributions to multiple super funds in a single transaction.

We use Employer Direct for our secure employer payment system, which is free for employers contributing to QSuper accounts. The Australian Taxation Office (ATO) also offers a free Small Business Superannuation Clearing House for eligible small businesses.

Log in or register for Employer Direct.

The ATO has set requirements on how you need to report tax and superannuation information to them called Single Touch Payroll (STP).

You'll need to report employees' payroll information to the ATO each time you pay them through STP-enabled software.

This is an automated message sent after the daily bank reconciliation has been finalised. Your payment may have been processed after the daily banking cut-off.

Depending on the payment method, it can take up to 5 business days for a payment to be reconciled.

For more information, give us a call.

Although the BPAY details may not have changed, the contribution can't be allocated if you haven't submitted a matching contribution file via Employer Direct.

When this happens, SuperChoice sends an automated email after daily bank reconciliation has been finalised.

For more information, give us a call.

Can't find what you're looking for?

Check our payment guides, frequently asked questions (FAQs) for Queensland Government employers, or our general payment FAQs.

Super you can trust

Canstar Innovation Award 2023, Chant West Longevity Award 2023, and SuperRatings 15-year Platinum Performance 2009-2024

We've won a range of awards for providing value for our members, from their working life through to retirement.

More reasons to enjoy QSuper

Get your super payments sorted

Use Employer Direct to meet your super requirements and feel confident your employees' future is in safe hands.

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® Registered to BPAY Pty Ltd ABN 69 079 137 518