Manage your Income account

Change your income payments

Your Income account is designed to be flexible, so you can choose from fortnightly, monthly, quarterly, half-yearly, or annual payments.

Keep in mind that minimum and maximum yearly payment amounts could apply depending on your account type, age, and balance.¹

Change income payments

Increase your account balance or make a contribution

While you can't make contributions to an Income account once it's been opened, you can close your current Income account and restart a new Income account with the total of your existing balance and the extra money.²

To do this, complete a Restart an Income account form (pdf).

Alternatively, you may be able to make contributions to an Accumulation account. Keep in mind there are yearly contribution limits.

Restart your account form (pdf)

Make a withdrawal

You can withdraw money from your Retirement Income account whenever you want to.³ To do this, log in to Member Online or send us a completed Make a Withdrawal from an Income Account (pdf) form.

Generally, you cannot make withdrawals if you have a Transition to Retirement Income account.

Make a withdrawal

Combine multiple Income accounts

If you want to merge two existing QSuper income streams, you can use our Restart an Income account form (pdf) to create a new income stream with the combined total of both.

Keep in mind that if you decide to do this, you won't receive payments from those accounts during the processing period and there may be other implications. Think about getting financial advice and reading the QSuper Product Disclosure Statement for Income Account and Lifetime Pension (PDS) (pdf) for more information about combining multiple Income accounts.

Restart your account form (pdf)

Change your investment options

Whether you want us to manage your investments, or want to select your own investment strategy, we offer a wide range of options to choose from.

You can change your investment strategy and choose which investment options you want your payments to come from through Member Online.

Switch investments

Decide who gets your super when you die

Your super does not automatically form part of your estate, even if you have an up-to-date Will.

To help you take control of who gets your money if you die, you can nominate a reversionary beneficiary or make a binding death benefit nomination.

Update your nomination

Close an Income account

If you want to close your Income account and transfer your super back to an Accumulation account, you can do this in Member Online or using our withdrawal form (pdf). (Except if you have an Income account as a reversionary beneficiary, or as a death benefit income stream.)

You can also use this method if you wish to move to a different super fund - but before you switch super funds, make sure you know all the benefits of retiring with us.

Make a withdrawal