Before making a payment, you’ll need to fill out and submit a contribution payment file (using EDC) and then make your EFT payment to us.

It’s important to lodge your contribution payment file and corresponding payments within seven calendar days of your pay period end date.

To make EFT payments to QSuper, you’ll need to enter specific reference codes in the lodgement reference field. You’ll find information about reference codes below, but if you’re not sure what your reference code is, the Employer Help Desk will be able to help.

You’ll need to send a separate EFT for each account and payment type. For example, if you’re submitting Defined Benefit account fund and subsidy, State account fund and subsidy, and Accumulation account payments, it’ll require five EFT transactions.

Reference codes have three variables:

  1. Pay office code (the first four digits of your pay office code issued by QSuper)
  2. Account type

    EDC Contribution Codes

    QFND Defined Benefit account

    Standard member contributions : CC

    Standard salary sacrifice or after tax : SSCC

    Voluntary member contributions : VC

    Voluntary salary sacrifice or after tax : SSVC

    Additional employer payments for OTE : OC Difference

    QSUB Defined Benefit account

    Employer payments : EC

    SFND State account

    Standard member contributions : CC

    Standard salary sacrifice or after tax : SSCC

    Voluntary member contributions : VC

    Voluntary salary sacrifice or after tax : SSVC

    SSUB State account

    Employer payments : EC

    GFND Accumulation account

    All payment types : CC / SSCC / VC / SSVC / EC

  3. Pay period end date e.g. 16102013 (16 October 2013)

    It's important that reference codes follow the format shown in these examples

    • Pay office code – 0123
    • Account type – QFND, QSUB, SFND, SSUB or GFND
    • Pay period end date – 16072013 (DDMMYYYY)

    … and contain no spaces, dashes or any other characters:

    Fund contributions

               

    Subsidy contributions

    0123QFND16072013

               

    0123QSUB16072013

The QSuper EDC system can generate unique ID numbers for EFT payments made to QSuper, and produce bank software compatible files for online banking. This may reduce the number of EFTs you need to send to us and streamline the EFT process (although it may not be suitable for all employers).

If you’d like to know more about this option, just contact the Employer Help Desk.

Can I submit two contribution payment files for different pay periods at once?

No, you’ll need to submit each file fully before the next one can start.

What is my IP address?

An Internet Protocol or IP address is a unique number assigned to your computer. Your IT department will be able to help you with this.