We accept payments in two ways: via clearing houses and BPAY®.

Our Employer Help Desk can help you if you want to make a contribution by BPAY®. However, it’s important to note that this channel is not a compliant payment option under the new SuperStream regulations, as contributions need to be made in a single transaction.

As an employer, it’s your obligation to ensure that you meet these requirements. If you’d like more information about SuperStream, have a conversation with us today.

QSuper can’t accept cheques or direct deposits.

A superannuation clearing house is a kind of one-stop-shop for making superannuation payments in a single transaction. It's simple to use, and it can save you a lot of time and money by simplifying your admin and back office processes.

One of the benefits of a clearing house is that many of the payment steps are automated – so there are generally fewer errors. Your accounts are reconciled and your payment history is summarised for you too – so you can easily keep track of everything. In many cases, clearing houses provide payroll services as well.

Am I using a clearing house already?

You might be, particularly if you’re already paying your super online. The best way to find out is to contact your service provider.

How does it work?

It’s really simple. You make a single payment online, through the clearing house’s web-based facility. All the relevant payments and information are then sent to your employees’ super accounts. Most clearing houses can disperse funds to thousands of funds at once, including your default super fund.

The good news is, most clearing houses can pay into QSuper.

Choosing a clearing house

Here are some of the key things we think you should consider when making a decision about which clearing house to go with.

  • The payroll software you’re using – Some payroll software packages (such as MYOB) may have a built-in clearing house option. If you’re not sure whether your payroll software has a clearing house option, contact your provider.
  • How many employees you have – Some clearing houses deal specifically with small businesses, while others deal with businesses of all sizes. The government provides a free clearing house service (creatively named the Small Business Superannuation Clearing House) specifically for businesses with fewer than 20 employees.
  • The clearing house fee structure – Clearing house fees can vary a lot (from nothing at all to individual charges per contribution). Before choosing a clearing house, it’s best to discuss the fee structure with the individual providers.

Here are some clearing houses that pay into QSuper:

Clearing house Contact details
SuperChoice /
Employer Express
Phone: 1300 659 456
Fax: 02 9953 8083
Email: scadmin@superchoice.com.au
The Superannuation Clearing House Phone: 1300 366 974
Email: admin@superclearinghouse.com.au
Westpac / QuickSuper Phone: 1300 557 861
Email: quicksuper@westpac.com.au
MYOB Phone: 1300 555 931
Email: m-powered@myob.com.au
ADP Phone: 1800 000 729 
Email: eps@au.adp.com
Small Business Superannuation Clearing House Phone: 1300 660 048
Email: SBSCHadmin@sbsch.gov.au
ClickSuper Phone: 1300 834 535
Email: service@clicksuper.com.au
Colonial First State Phone: 1300 654 666
Email: employer@colonialfirststate.com.au
LUCRF Super Phone: 1300 130 780
Email: mypartner@lucrf.com.au
Aussiepay Phone: 1800 729 765
Email: http://aussiepay.com.au/contact-us

Feel free to have a read through our Statement of Compliance. It confirms our status as a complying superannuation fund under the Superannuation Industry (Supervision) Act 1993.

If you’re not sure which payment option is right for your business, our Employer Help Desk is happy to help.