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Our Employer Help Desk team is here to support you. Our Employer Direct resources are available to guide you, but if you need further support we’re available over the phone or by email.
Employer Direct - July 2019 release notes (pdf)
Note: Regular updates are made to Employer Direct to make the system easier for you to use. A summary is provided for the latest enhancements to Employer Direct and can be found in Forms and Publications
Our default employers have access to on-site Employer Direct training. Speak to us today about arranging training to suit your needs, or learn more about making QSuper your default fund.
When preparing or submitting your contribution, you should have the following resources on hand. These reference documents tell you how to use the system, outline what the rules are and will let you know what certain errors and warnings mean:
Contact Employer Help Desk on 1300 367 845 or via email or speak with your Relationship Manager.
Employer Help Desk
1300 367 845