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If you need some help, there are many ways to get in touch with us
Here are some common topics our members search for.
If you meet the rules to open a QSuper account, it only takes around 10 minutes to apply online.
It's easy to take your QSuper account with you when you change jobs.
If your employer has given you a form to fill out, you can download our Letter of Compliance (pdf) and follow our step-by-step guide for changing jobs.
It's quick and easy to search for any super you have in other funds using our online tool. Once you've done that, we'll combine your super into your QSuper account for you.
Find out more about transferring benefits from an SMSF or consolidating accounts within Australian Retirement Trust.
There are rules about what age you can start using your super and once you can access it, you have a number of ways to draw on your retirement savings.
Learn more about when you can access your super and when you can apply to take your super out early.
If you work for the Queensland Government, you don't need to send us anything - simply let your payroll office know your new details and they'll pass them on.
If you don't work for the Queensland Government, here's how to make changes:
Send us by post, email or fax:
Don’t have any of the above? You can give us a statutory declaration that tells us the details of the name change.
Please note we can't accept the ceremonial marriage certificate that you sign on the day of your wedding.
You'll need to give us a certified copy of at least one of the following:
You can contact us by phone, in writing or in person to update your title. It's a good idea to update this with your employer as well to prevent it from changing back.
If you have a complaint, we want to know about it as soon as possible.
If you are having trouble viewing our website, please check our supported web browsers.
To make an anonymous report of suspected fraud or corruption, please contact our ethics hotline.
Can't find what you're looking for? Try our FAQs (frequently asked questions).
Our range of insurance options offer protection for you and your loved ones. Find details on:
Check your current level of cover, or apply for cover, in Member Online.
Call or email the QInvest team for questions on personal advice about your QSuper account.
You can also book an advice appointment about your super online.
Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. If you need help with your QSuper account, get in touch with us using any of the above options.