Concerned about your insurance?

Wednesday, 9 March 2016

You may have seen some recent media reports about CommInsure - the Commonwealth Bank’s insurance provider - and we’d like to reassure you that none of our insurance is offered through Comminsure.

At QSuper our focus is our members. It’s what guides all decisions we make. That means we put members first, not profit – always have, and always will.

It’s no different when it comes to the insurance we provide for our members. Everything we do is designed to help our members feel more confident about their financial future, and at no time is that more important than when life is impacted by illness and injury. That’s why we want to look after our members ourselves, not pass that responsibility to others.

We’ve invested in our insurance claims process and we offer one-on-one claims management which puts members’ needs front and centre. This allows our claims managers to really understand what our members are going through and provide the support needed in what is often a very difficult time in their lives.

Need help with your insurance needs?

If you aren’t sure what your insurance cover is you can easily check by logging into Member Online – where also in many cases you are also able to make changes to cover to make sure that you and your family are protected should the worst happen. Not sure what your insurance needs are? To get personal advice, a QInvest1 financial adviser can discuss what cover you need.

QInvest is a separate legal entity responsible for the financial services and credit services it provides. Advice fees apply.