Employer forms and guides

Resources to help your business with your super and insurance needs.

Popular documents

Letter of Compliance

This letter shows we're part of a complying and regulated super fund.

Income Protection Benefit Guide

Fill out the employer section (Part B of the claim form) to help your employee's claim.

Superannuation standard choice form

Use this to offer employees their choice of fund if you're a Queensland Government employer or QSuper is your default super product.

Employer Direct User Guide

Find out how to make super payments, report payments and manage employee details in our free online portal.

Employer Direct file format and specification

Codes and other details for Queensland Government employers using Employer Direct.

Employer Certification of Employment Details for Defined Benefit Account Holders

List your employee's last day of work so they can claim their defined benefit.

Forms

New employees

Letter of Compliance

This letter shows we're part of a complying and regulated super fund.

Start or Change Regular Contributions to Your Super

For Queensland Government employees who want to make voluntary contributions to their super or change their contribution rate.

Superannuation standard choice form

Use this to offer your employees their choice of fund if you're a Queensland Government employer or QSuper is your default super product.

Retiring employees

Employer Certification of Employment Details for Defined Benefit Account Holders

List your employee's last day of work so they can claim their defined benefit.

Make a Withdrawal from an Accumulation Account

Fill in your retiring employee's last day on this form if they want to withdraw money from their Accumulation account.

If they want to open a QSuper retirement product, they can do this in Member Online.

State or Police Account Claim (Part 1)

For police and Queensland Government employees who want to get money from their State or Police account.

Transfer your Defined Benefit to an Accumulation Account

For employees who want to close their Defined Benefit account and transfer to an Accumulation account.

Insurance

Graduated Return to Work Agreement

Use this form for an employee who has been off work due to illness or injury and is planning to gradually return to work.

Income Protection Benefit Guide

Fill out the employer section (Part B of the claim form) to help your employee's income protection claim.

Income protection insurance claims process factsheet

Find out more about how we work with you and your employee who's making an income protection claim.

Permanent Disability Benefit Guide

Fill out the employer section (Part B of the claim form) to help your employee's total and permanent disability (TPD) claim.

Making payments

Payment guides

Employer Direct User Guide

Find out how to make super payments, report payments, and manage employee details in our free online portal.

Employer Direct Validations Guide

Help for checking that the information you're giving us when making super payments is right.

QSuper contributions file format and specification

Codes and other details for Queensland Government employers using Employer Direct.

Validation errors and warnings fixes

Use this spreadsheet to find out what to do if you get an error message.

Forms

Employer Direct User Authorisation

Use this form to get access to Employer Direct for your team members.

Direct debit request for super contributions

Ask to make super payments by Direct Debit to SuperChoice's payment services provider.

Start or Change Regular Contributions to Your Super

For Queensland Government employees who want to make voluntary super contributions or change their current contribution rate.

Returned Funds account details

Tell us what account to use if we need to send money back to you.

Employer calendar for 2025

Our handy calendar includes government pay days, public holidays, and school breaks. Want a printed version? Contact us.

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Can't find what you're looking for?

Our ABN and USI are on our important numbers page or if you still need help, get in touch with our employer team.